✦Service
AI chatbots that know your business.
We design and build AI assistants that answer customers on your website, WhatsApp and phone lines using your own policies, catalogue and help content — not generic internet answers. They handle the routine questions, collect details, book appointments, and pass anything sensitive or unclear to a person with the full conversation attached.
01What we build
What you get.
- 01
Website chat assistant
An embeddable chat widget that answers from your help centre, product data and policies, with source links and a clear 'talk to a person' route.
- 02
WhatsApp Business assistant
A bot on the official WhatsApp Business API for order status, FAQs, lead capture and reminders, with templates approved for outbound messages.
- 03
Voice assistant for calls
An AI phone agent for first-line calls — answering common questions, taking bookings or callback requests, and transferring to your team when needed.
- 04
Multilingual support
Assistants that reply in the customer's language, such as English, Arabic, major European languages or Indian languages, tested with native speakers before launch.
- 05
Handover and admin console
A simple dashboard to review conversations, correct answers, update content and see which questions still need a human.
02Use cases
Where it pays back.
- 01
Real estate
Qualify property enquiries, share listing details and floor plans, and book viewings into an agent's calendar.
- 02
Clinics and hospitals
Answer timing, location and preparation questions and manage appointment requests — without giving medical advice.
- 03
E-commerce and retail
Track orders, explain returns, recommend products from the live catalogue and recover abandoned carts over WhatsApp.
- 04
Education and coaching
Handle admissions questions, fee and batch details, and reminders for classes or test schedules.
- 05
Hospitality
Answer guest questions before and during a stay, take service requests and route complaints to the duty manager.
03Process
How we build it.
- 1
Map the conversations
We review real chat logs, emails and call reasons to pick the questions worth automating and the ones that must stay human.
- 2
Ground it in your content
We connect the assistant to your documents, FAQs and systems, and write clear rules for tone, limits and escalation.
- 3
Test with real questions
Your team and native speakers try it against a test set of real questions; we fix wrong or risky answers before launch.
- 4
Launch and improve
We go live on one channel first, review conversations weekly and expand to more channels once answers are reliable.
Typical stack
- OpenAI / Claude / Gemini APIs
- Open-source LLMs
- LangChain
- Python / FastAPI
- Next.js
- WhatsApp Business API
- Twilio
- pgvector / Qdrant
04Where we work
Teams we work with.
- Dubai & UAEAI chatbots, agents and automation for businesses in Dubai and the UAE — Arabic and English assistants, WhatsApp-first, delivered remotely in your working day.
- Europe & UKAI agents, RAG search and automation for UK and EU companies — privacy-first design with GDPR and the EU AI Act in mind, EU data residency, many languages.
- USAAI agents, copilots and apps for US startups and enterprises — security-minded engineering, HIPAA-aware design and async delivery across US time zones.
- IndiaAI chatbots, document automation and apps for Indian businesses — GST-ready invoice processing, Indian-language WhatsApp bots and DPDP-aware design.
05FAQ
Common questions.
ask us anything else →
01Will the chatbot make things up?
Any language model can produce wrong answers, so we reduce that risk by design: the assistant answers only from your approved content, shows sources where useful, says when it does not know, and hands the conversation to a person. We also test it against real questions before launch and review conversations afterwards.
02Which channels can it run on?
Most projects start with a website widget or WhatsApp through the official Business API. We can also add Instagram or Facebook messaging, email triage and phone calls through a telephony provider such as Twilio. We usually launch one channel first and add others once the answers are reliable.
03Can it speak Arabic, European or Indian languages?
Modern language models handle many languages well, including Arabic, major European languages, Hindi, Tamil and other Indian languages. Quality varies by language and topic, so we always test the assistant with native speakers and adjust prompts and content before it goes live.
04Can it connect to our CRM or booking system?
Yes, if the system has an API or a supported integration. Common examples are HubSpot, Zoho, Salesforce, Google Calendar and custom databases. The assistant can look up records, create leads or bookings, and log conversations, with permissions limited to what it actually needs.
05Where is conversation data stored?
That is your choice. We can deploy in your own cloud account and region, and configure how long transcripts are kept. We design with privacy rules such as GDPR, UAE PDPL or India's DPDP Act in mind and work with your legal or compliance team on the final setup.
06More services
Other things we build.
Have a process worth automating?
Tell us about it — we'll reply with how ai chatbots & voice assistants could handle it, what data it needs and a rough plan. The first conversation is free.